We collect the following categories of personal information from users to ensure the functionality and security of the platform:

1. Information You Provide Directly

• Account Information: Name, email, phone number, and registration details.
• Profile Information: Information provided voluntarily by users in their profiles
• Ad Content: Text, images, and videos uploaded when posting an ad.
• Payment Information: Payment details are processed by Stripe.com on behalf of Timcheh.ca. We do not store or access your payment card details
• Contact Information: Information you provide when you contact us for support or inquiries.

1.2 Information Collected Automatically

• In the future Usage Data: IP addresses, browser type, device information, operating system, access times, and the pages visited on the platform
• Cookies: Cookies, used to monitor user activities for login and improve platform functionality.

1.3 Information from Third Parties

• We may collect information from third parties such as payment processors (e.g., Stripe.com) to verify payments or fulfill payment-related services

2. How We Use Your Information

• Account Management: To create, maintain, and secure user accounts.
• Service Delivery: To provide, operate, and enhance Timcheh's services and platform.
• Payment Processing: Payment transactions are processed by Stripe.com on behalf of Timcheh.ca. Your payment details are securely handled by Stripe.
• Personalization: To customize user experiences and show relevant ads or suggestions.
• Platform Security: To detect and prevent fraudulent, illegal, or unauthorized activities on the platform.
• Legal Compliance: To comply with applicable laws and regulatory requirements in Canada.

3. How We Share Your Information

• Payment Processors: Your payment data is shared with Stripe.com for the purposes of processing transactions securely.
• Service Providers: Third-party vendors that provide services to support Timcheh, such as cloud hosting, data storage, analytics, and customer support.
• Legal Requirements: When required to comply with Canadian federal, provincial, or municipal laws, legal processes, or enforceable government requests.
• Business Transfers: If Timcheh is sold, merged, or undergoes reorganization, your information may be transferred to the successor entity.

4. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect user information from unauthorized access, disclosure, or misuse. Measures include:

• Data Encryption: Use of encryption protocols for secure data transmission.
• Payment Security: Stripe.com processes all payment transactions using industry-standard encryption.
• Access Control: Limited access to personal data for authorized personnel only.

Despite our best efforts, no data transmission or storage system can be guaranteed to be 100% secure.

5. Data Breach Notification

Timcheh.ca is committed to protecting user data. In the event of a security breach that compromises personal information, we will:

• Notify affected users within 72 hours of discovering the breach.
• Provide details of the breach, including what information was affected and what steps have been taken to secure the system.
• Offer guidance on how users can protect themselves from potential impacts, such as monitoring for unauthorized activity.

6. Your Rights as a User

• Access and Correction: Request access to the personal information we have about you.
• Deletion: Request the deletion of your account and associated personal information, subject to our retention obligations.
• Data Portability: Request that we provide your personal information in a portable format.
• Opt-Out of Marketing: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at cestrumcorp@gmail.com.

7. Payment Processing with Stripe.com

All payments on Timcheh.ca are processed securely through Stripe.com. Timcheh does not store your payment information on its servers. Stripe follows strict Payment Card Industry Data Security Standards (PCI DSS) to ensure payment security. For more information, you can review Stripe's Privacy Policy at https://stripe.com/en-ca/privacy

8. Cookies and Tracking Technologies

Timcheh categorizes cookies as follows:

1. Essential Cookies:

• Purpose: These cookies are necessary for the platform to function properly.
• Examples: Session cookies for logging in, security cookies to prevent fraudulent activity.
• User Control: You cannot disable essential cookies as they are required for the basic functionality of the platform.

2. Analytics Cookies:

• Purpose: To understand how users interact with the platform and measure website performance.
• User Control: You can disable these cookies through your browser settings.

How to Manage Cookies: You can manage or delete cookies using your browser settings. Each browser (Chrome, Firefox, Safari, etc.) allows you to block or delete cookies. Note that blocking essential cookies may affect the website’s performance and functionality.

9. Children's Privacy

Timcheh.ca is intended for users aged 18 and above. We do not knowingly collect personal information from users under 18 years of age. If we learn that a minor has submitted personal information, we will take steps to delete it.

10. Retention of Information

We retain personal information as long as it is necessary to provide services, fulfill legal obligations, resolve disputes, or enforce our policies. The retention period is determined by:

• Legal Compliance: Retention of data as required by provincial and federal laws in Canada.
• Operational Requirements: Retention for operational, fraud prevention, and security purposes.

Data Deletion Process

• Users may request the deletion of their personal information and account by contacting cestrumcorp@gmail.com. Upon receiving a valid request, Timcheh will:
• Acknowledge the Request: Confirm the receipt of your request within 5 business days.
• Data Deletion Timeline: Delete your account and all associated personal data within 30 days, unless retention is required by law (e.g., for legal, financial, or security reasons).
• Exceptions: Some data, such as aggregated or anonymized information, may be retained for operational purposes, fraud prevention, or legal compliance.

If you wish to request deletion, please send an email with the subject line "Data Deletion Request" to cestrumcorp@gmail.com.

11. Compliance with Canadian Privacy Laws

Timcheh.ca complies with all applicable privacy laws in Canada, including but not limited to:

• Personal Information Protection and Electronic Documents Act (PIPEDA): Ensuring fair handling of personal information in the private sector.
• Provincial Privacy Laws: Compliance with privacy laws applicable to provinces such as Ontario, British Columbia, and Alberta.

If you believe your privacy rights have been violated, you can file a complaint with the Office of the Privacy Commissioner of Canada.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and users will be notified of significant updates. Continued use of the platform after changes are posted constitutes acceptance of the revised policy.

13. How to Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

• Email: cestrumcorp@gmail.com

14. Acceptance of This Privacy Policy

By using Timcheh.ca, you agree to this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.

If you do not agree with this policy, you must immediately stop using Timcheh.ca.

This Privacy Policy complies with the applicable laws and regulations in Canada, including the provincial laws of Ontario, Alberta, and British Columbia, as well as federal privacy laws such as PIPEDA.